Board / Staff

Staff

Linsey Fredenburg Humes, Executive Director

Current Employment Opportunities:

Retail Manager (Part-Time)

Sales Associates (Part-Time)

Friends of Sutter’s Fort is an is an equal opportunity employer.

Work Environment

The majority of working hours will be spent in the Museum Store located within Sutter’s Fort State Historic Park. Employees should be prepared for cold or hot weather conditions. Times will also be spent in the stockroom. Shifts may vary, but will typically be during park hours. Hours will vary, depending on the needs of the store. Light to moderate physical activity such as walking, standing, and lifting boxes is required.

Friends of Sutter’s Fort is currently searching for a new part-time Retail Manager for our nonprofit Sutter’s Fort Museum Store. 

The Retail Manager will work in partnership with the organization leadership to manage retail operations for Friends of Sutter’s Fort including physical Museum Store, online store and event sales with attention to maximizing profitability.

The Retail Manager will be responsible for purchasing store products, daily accounting, merchandising, stocking and maintaining inventory.

The Retail Manager will work collaboratively with the Friends of Sutter’s Fort leadership team, State Park Staff, volunteers, and community partners to providing visitors with quality and unique products appropriate for Sutter’s Fort State Historic Park, with attention to maximizing profitability.

The Retail Manager will ensure that visitors experience a high level of service.

Responsibilities and Duties:

• Manage inventory, including purchasing and receiving in Museum Store, event sales and online sales
• Oversee all aspects of the Museum Store’s inventory control and point of sales system
• Supervise staff and/or volunteers at Museum Store: onboard and train staff, schedule shifts to ensure appropriate coverage
• Work with Executive Director to develop and maintain an annual retail budget
• Identify opportunities to increase earned revenue
• Identify opportunities to increase visibility in the community
• Create marketing and promotional materials; write articles for enews and social media 
• Prepare monthly Cost of Goods Sold and Damaged Goods reports
• Build relationships with vendors and keep appropriate vendor records
• Oversee product merchandising and store displays
• Develop appropriate new products as needed
• Oversee accounting back up and daily deposits
• Handle all customer service problems quickly and effectively
• Oversee and/or assist with sales at events
• Promote in store memberships and donations
• Attend meetings and trainings as requested
• Ensure store and storage areas are safe and well-maintained
• Support organization in other tasks, as needed

Qualifications

• High school diploma or GED
• Minimum of two years managing a museum, park or historic site store or comparable retail center
• Extensive knowledge of retail procedures and operations
• Experience in managing staff including hiring, training, performance management, and coaching
• Knowledge of computer operation and POS software (experience with Quick Books Point of Sale preferred)
• Strong math skills
• Excellent and responsive customer service and communication skills
• Excellent interpersonal skills, strong self-motivation
• Strong organizational skills
• Ability to lift 25 pounds and stand for long periods.
• Must be willing to work weekends, holidays, and evenings

To Apply Send a cover letter and resume to linsey@suttersfort.org. This position is open until filled. 

Museum Store Sales Associate, Part-Time

Reports To: Retail Manager

 Job Overview

The Museum Store Sales Associate works in the Sutter’s Fort Museum Store. The main responsibilities of the seasonal Museum Store Sales Associate is to welcome customers, help them locate items, promote the features and benefits of items in the store, ring up purchases, restock items as necessary and clean the store and back stock/supply areas.    All employees of Friends of Sutter’s Fort must strive to provide visitors with exceptional customer service.

 Responsibilities and Duties

• Provide customer support at the Museum Store, ensuring that all customers have a positive sales experience. This includes assisting customers in locating items on the sales floor and explaining product features and benefits to customers.
• Processes register transactions and maintains accurate cash accounting, and follows policies and best practices regarding credit and debit card transactions.
• Retrieves items from the stockroom as needed, restocks items on the sales floor.
• Assists in taking store inventory; maintains inventory records and reports discrepancies to supervisor.
• Unloads deliveries.
• Makes sure store is neat and well organized and helps clean the store. These duties include vacuuming, dusting and sweeping.
• Addresses and resolves customer issues and concerns. Reports any issues or concerns to store manager.
• Answers store telephones and assists callers.
• Represent Friends of Sutter’s Fort at events and community meetings and activities.
• Provide administrative support including data entry. Additional administrative tasks may be requested including reviewing reports and/or researching products.
• Support through other tasks, as needed.

Qualifications 

• Previous customer service or retail experience preferred.
• Excellent and responsive customer service and communication skills
• Excellent interpersonal skills, strong self-motivation.
• Strong organizational skills.
• Is capable of operating a cash register and handle money.
• Possesses basic math skills.
• Demonstrates ability to learn quickly.
• High school diploma or GED preferred.
• Ability to lift 25 pounds and stand for long periods.

• To Apply Send a cover letter and resume to linsey@suttersfort.org. This position is open until filled.